PRIVACY

1. Personal Information Collection

TVision Consulting ("we," "our," or "us") is committed to protecting your privacy. We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, fill out a form, or contact us.

Information we may collect includes:

• Contact information (name, email address, phone number)
• Business information (company name, job title, industry)
• Communication preferences
• Project requirements and technical specifications
• Payment information (processed securely through third-party providers)

2. Information Usage

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Personalize and improve user experience

3. Information Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Limited access to personal information on a need-to-know basis

4. Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality. Future cookie management features will be available on our website to give you more granular control over your cookie preferences.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:

• Service providers who assist in our operations (hosting, analytics, payment processing)
• Professional advisors (lawyers, accountants, consultants)
• Law enforcement or regulatory authorities when required by law
• Business successors in case of merger, acquisition, or asset sale

6. Tracking and Do Not Track

We use various technologies to collect information about your usage patterns and preferences. This includes:

• Web analytics tools (Google Analytics, etc.)
• Social media tracking pixels
• Email tracking for newsletter and marketing campaigns

We honor "Do Not Track" signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. We do not allow third-party behavioral tracking.

7. Children's Privacy (COPPA)

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.

8. Email Communications (CAN-SPAM)

We comply with the CAN-SPAM Act. Our marketing emails include:

• Clear identification as advertisements
• Our valid physical address
• Clear and conspicuous unsubscribe instructions
• Processing of unsubscribe requests within 10 business days

You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and the purpose for which it was collected.

10. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service provider
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided below.

11. International Data Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States and other countries. We implement appropriate safeguards to protect your information during international transfers.

12. Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.